OBJECTIVE

This privacy and personal data protection policy aims to inform the holders of personal data about the practices that 7x24 Therapy uses for the collection, storage, use, circulation, and processing of personal data, in accordance with Law 1581 of 2012 and Decree 1377 of 2013.

DEFINITIONS

For the purposes of this policy, the following definitions shall apply:

• Personal Data: Any information linked or that may be associated to one or several determined or determinable natural persons.
• Data Subject: Natural person whose personal data is subject to processing.
• Processing: Any operation or set of operations on personal data, such as collection, storage, use, circulation or deletion.

PERSON IN CHARGE OF THE TREATMENT

The person responsible for the processing of personal data is 7x24 Therapy. The e-mail address for queries and requests related to the processing of personal data is gerencia@724-therapy.com.

PURPOSE OF PROCESSING

Personal data collected by 7x24 Therapy will be used for the following purposes:

1. Sending promotional campaigns of our services.
2. Sending satisfaction surveys of our operational channels and services.

RIGHTS OF THE OWNERS

The holders of personal data have the following rights:

1. To know, update and rectify their personal data.
2. Request proof of the authorization granted for the processing of data.
3. Be informed about the use that has been made of their personal data.
4. File complaints with the Superintendence of Industry and Commerce (SIC) for violations of the provisions of Law 1581 of 2012.
5. To revoke the authorization and/or request the deletion of the data when the principles, rights and constitutional and legal guarantees are not respected.

PROCEDURES FOR EXERCISING THE RIGHTS OF DATA SUBJECTS

To exercise their rights, the owner of the data may:

Send a written request to the e-mail gerencia@724-therapy.com.

The request must contain at least the following information:

• Full name of the holder.
• Precise and complete description of the facts giving rise to the request.
• Physical or electronic address for notifications.
• Documents supporting the request.

INFORMATION SECURITY

7x24 Therapy will implement the necessary security measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration and destruction.

MODIFICACIONES A LA POLÍTICA DE PRIVACIDAD

7x24 Therapy reserves the right to modify this privacy policy at any time. Any changes will be communicated in a timely manner to the owners of the data through our website https://www.724-Therapy.com

EFFECTIVENESS

This privacy policy is effective as of August 15, 2024. Personal data that is stored, used or transmitted, will continue to be treated in accordance with this policy as long as they remain in the databases of 7x24 Therapy.